not sure would rent with them again

S.Heiniger

Kanada

Überprüft: Mo, 24 Okt, 2022

Über Avis: 8.0 /10

Horrible customer service. For one, the guy at the pick up didn't seem very motivated. He did not offer additional insurance, or rather he gave more information about it reluctantly. He seemed stressed, like he didn't really have time, and he got more stressed when I asked additional questions. For two, when I had an accident and couldn't return the car, it took 2.5 hours!!! on the phone to clarify things. Had to recall several times and each time got a different information than in the call before let alone the person didn't seem to know what was talked about in the last call. Also, the company said they would call back, which they never did. I had to find out myself bothering other people that things had to be taken care of.

Über QEEQ: 10.0 /10

Antwort durch QEEQ:
We are sorry to learn you have unhappy experience. We will forward your feedback to our supplier and require them to reinforce training and improve their service. Thank you for your feedback. We look forward to serving you better next time.

Avis

Montreal

Kanada

Economy | Mitsubishi Mirage 1 oder ähnlich

Eine 21-tägige Mietwagenbuchung für 1 Personen

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Über Avis: 8.0 /10

The service people at the pick up were rude and unfriendly since 2 women were picking up the car! To the men in front of us they were more than friendly including giving free upgrades! Vehicle had to be taken back after 6 days due to technical difficulties! Had to drive to two different cities to accomplish this! Frustrating!!

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Easy to use Plattform! Great prices!