Sehr gut

Sehr zufrieden – wir haben ein Upgrade auf einen Mazda bekommen, mit Sitzheizung, und das Infotainmentsystem lief super flüssig, insgesamt ein echt tolles Fahrgefühl.

Das Personal war echt freundlich und hat mir auch nichts aufgeschwatzt.

While the car itself met my expectations, my experience at the counter was disappointing. The representative added services like Loss Damage Waiver (LDW) and Additional Liability Insurance (ALI) without my consent or explanation. This resulted in unexpected charges that I only noticed later. Transparency at the counter needs significant improvement to ensure customers are fully informed about what they are signing.

The booking process with QEEQ.COM was smooth, and the platform provided a competitive price. However, when unexpected charges were added by Avis, the support I received from QEEQ was limited. While QEEQ did assist in contacting Avis, a clearer process to escalate such disputes and ensure customers are protected from unauthorized charges would improve the service.

There are 2 after rent bookings on my credit card and i dont know why