Price Drop ProtectorI want to say my feeling first. This time with QEEQ I really felt I earned some money for free. Is it a huge amount. Maybe not. But for someone like me who is still young and cares about every dollar it really matters. I was flying from Singapore to Nagoya and I booked a Toyota Estima on their site. It was an auto car with seven seats so I could share with my friends. I will jump to the later part first. One day I was thinking maybe I should check my booking price again. Then I saw the amount looked a bit lower than what I remembered. I got confused. Did I remember wrong. Or did they charge me wrong. I checked again and again. Then I noticed it was because of their Price Drop Protector. When I first booked the car the price was normal. I just wanted to lock it early so I could feel safe. After some days the price went down. They helped me rebook the car by themselves and gave the price difference back to me. I did not press any extra button. I did not send any email. They just helped me save money quietly. How much did I save. Maybe not a lot for some people. But for me it is like one nice lunch. In my head I was thinking where did this extra money come from. Then I saw it was because the platform auto helped me and I felt it was pretty cool. I also thought if I booked later maybe I could hit the lower price by myself. But in real life I booked early and normally that means I must accept that first price. This service fixed the gap for me. I did not care about how they checked the prices. What I could feel was simple. I did nothing. My order became cheaper and the money they charged was less. For someone with a tight travel budget this feels really good. It is like someone is watching the price for me and pulls me up when it gets lower. So in the end my story with them is like this. I booked a car first. Some time later I found out I had saved some extra money. This free earning feeling fits my young mindset very well.
Price Drop ProtectorWhen I first saw the bill I was a bit confused and I thought in my head hey why is this cheaper than I remember. Then I realized it was because I chose Price Drop Protector when I booked with QEEQ and it really saved me some money.
I am from Switzerland and I was flying to Fukuoka in Japan. A few months before the trip I was already checking car prices on their site. Cars in Fukuoka were not so easy to get and I liked this small Suzuki Hustler from HM Rent a Car. It was automatic and looked very cute in the photos. In my mind I was already thinking it would be fun to drive this car on the streets of Fukuoka. The price at that time was okay for me so I just booked it.
Some days before my flight in mid August I wanted to check my booking again. I saw a note that my order was updated and my first thought was oh no maybe the price went up. I kept talking to myself in my head while I opened the details. Then I saw the amount and it was actually a few dollars less. I compared the old email and the new info and I saw the old price there and the new lower price. They had already rebooked it for me and sent the difference back.
In that moment I felt a small surprise. It was like I suddenly got a bit more travel money for free. Seven dollars is not a huge number but it is not nothing. In Japan that can be one or two drinks or some snacks from the convenience store. I remember thinking wow it really changes the price by itself and I did nothing at all.
I arrived in Fukuoka on the evening of August thirteenth. The summer air was warm and a bit heavy and the airport was not very crowded. I was already picturing in my head how I would pick up the car the next morning. I went to get the car on the fourteenth around ten in the morning. I pulled my suitcase to the small counter of HM Rent a Car. The staff there was calm and polite. They put the contract in front of me. I checked the total price again and it was the same as the updated one with no strange extra charges.
When I saw that number on the paper I thought again about that small price cut and I laughed a little inside. It felt like I had picked up money from the ground. It was not a lot but it felt like someone was helping me save money in the background and I only needed to choose the car and show up.
I was a bit worried before about automatic rebooking. I wondered if maybe my car would be gone or if they would ask me again for some documents. In the end for me it was very quiet. One day I just noticed the price was lower. That was all. When I came to Fukuoka the car was still ready for me. The rental staff knew about my booking and there was no confusion at all.
During the days I drove in Fukuoka I sometimes thought about this again. At night when I went back to my room and lay on the bed with my phone I would suddenly think if I did not use this service I would not have this little extra money now. I am still a student and I need to save for my trips so every small saving feels real.
I also told my friends about it. Some of them never heard of this kind of auto price refund and they thought it was just some kind of ad. I told them my trip was a real example. Before the trip even started the difference was already back in my hands and all I had to do was wait and then pick up the car.
For me Price Drop Protector feels like an extra thin safety layer besides flights and hotels. Car prices can go up and down and I cannot check them every day. This time it felt like someone was watching the price for me. When they found a lower one they moved me to that and gave me the difference. As a young person this makes me feel more relaxed and the pressure on my budget is a bit lower.
AXA Full CoverageThis trip to Hokkaido was my first time driving in Japan winter with my kid. I booked the car on QEEQ and chose a Subaru Levorg Estate from Be Kobe. It was an automatic car and for a parent like me it felt safer and easier to drive. Our plan was to pick up the car around the evening on February 10 around seven and return it on February 24 in the afternoon around four. The plan looked perfect and I thought everything would go just like that.
The trouble started with our flight. We were flying from Australia and the flight kept getting delayed. When we finally arrived at New Chitose Airport it was already close to nine at night. My kid was sleeping and waking up again and again on the plane. When he woke up he kept asking me when he could see the snow. I was a bit nervous inside but I did not want him to feel that so I tried to speak calmly and comfort him while I kept checking the time. When we took our bags I started to realize that by the time we reached the rental office it would be outside normal business hours.
We pulled our luggage and walked with the kid to the Be Kobe office. It was very cold outside and the snow on the ground had turned into a hard layer of ice. The staff at the counter still helped us finish the paperwork but they told me that because we were picking up the car after hours there would be an extra late pickup fee of about ten thousand yen. I froze for a second. My first thought was that the delay was not my fault. But it did not feel right to argue a lot at that moment. My kid was tired and I just wanted to get the car and leave so I paid the fee with my card and told myself I would think about it later.
After we reached the hotel I started to read the insurance I bought more carefully. In the AXA Full Coverage I found a part that mentioned delayed vehicle pick up. When I saw that line I felt a bit more confident. At the same time I had no real experience with claims. I was not sure if this late pickup fee from the rental company would really be covered. That night after my kid fell asleep I sat alone by the window looking at the snow outside and thinking about whether I should try to claim it. Ten thousand yen is not a tiny amount for a family trip.
In the end I decided to contact customer support and explain what happened. I told them that our flight was delayed and because of that we only reached the rental office after business hours and then were charged this fee. I pulled out the flight information and checked the times again. That flight really landed around nine at night on the same day we were supposed to pick up the car. When they asked about the amount and the currency I checked the receipt carefully and told them the numbers one by one.
They asked me to prepare flight delay proof and also the boarding pass and itinerary. During those days I was taking care of my kid in the snow and at the same time using my phone to search my emails. I went through the airline messages and tried to find all the proof I could. This was my first time doing something like this so I worried that I might miss some document and then the claim would fail.
After I sent the documents I still did not feel fully sure. I could only wait for news. Every time my phone buzzed I would check it at once to see if it was about the claim. My kid did not care about this at all. He only cared about playing in the snow and going to the hot spring the next day. For me it felt like I had a small side task during this trip. I hoped I could get that extra fee back.
Later they contacted me again to confirm the fee amount and the currency. I checked the ten thousand yen and how it changed into US dollars and I did not want to say it wrong. For someone like me who is not used to dealing with insurance these small details suddenly became very important. I felt a bit nervous but also felt that I was not just accepting this extra cost without doing anything.
After some time I got the message that the claim was successful and that AXA Full Coverage would pay me back for the late pickup fee caused by the flight delay. When I saw the message I was in the hotel room folding my kid's clothes. At that moment I felt a big relief. I also felt that it was really worth it that I chose this coverage when I booked the car. I remembered how I felt that night when we rushed to the office with luggage and a sleepy child and how worried I was about time and money. Now those feelings slowly calmed down.
For a parent traveling with a child money is one part but the bigger thing is the feeling of safety. Knowing that when something like a flight delay happens someone is willing to help cover this extra cost makes the trip feel more complete. It made me think that for our next self drive trip I will read the insurance parts more carefully again and look for similar protection. This time I really felt that this kind of coverage is not just a small add on. It actually helped me when I needed it.
Price Drop ProtectorIt started with money on my mind. I booked a car on QEEQ for my family, for a Tokyo trip at the end of August. I wanted a seven seat Toyota Esquire so we could put all the bags in and the kids could get in and out easily. The price looked okay at that moment so I just booked it. With kids, I like to lock things in early so I can feel calm.
Some days later in the morning I was on the train and checking my email. I saw a new booking confirmation from them. I got a bit nervous. I thought maybe the car had a problem or the system messed up. I opened it fast and checked. The car group was still a seven seat automatic, the time was still around late August pick up in Tokyo and mid September drop off in Tokyo, but the order number was different. Then I saw a line that showed they were sending me more than thirty euro back.
I was confused for a few seconds. In my head I was already thinking how many snacks I could buy for the kids with that money. Then I read the email more slowly and I remembered I chose a service called Price Drop Protector when I booked. The price went down and they had rebooked it for me at the lower price and sent the difference back. I checked my payment on my phone and saw the refund on the way. It really felt like I just found money.
If I jump back to the night I booked the car it was very normal. The kids were asleep, the house was quiet, and I was alone with my laptop. I was checking Tokyo cars for a long time. I needed seven seats, automatic, and a rental company with okay reviews. I looked and looked and finally chose a car from CRQ CarRent. There were many extra options on the page and I wanted to skip them all. Then I saw this price protection thing. It said if the price dropped later they would rebook and send me the difference. In my head I said to myself, is this really true, but I also knew traveling with kids costs a lot. The service did not cost much so I clicked it.
Days passed and I forgot about it. I was busy planning places for the kids, like zoos and museums in Tokyo. Then that new booking email came and it felt like a small gift from my past self to my future self. At noon that day I was in the office. Sunlight came in through the window. I was holding my phone, looking at the booking and doing exchange rate math in my head. I saw that the saved money could pay for an extra ramen meal in Tokyo and maybe a dessert for the kids.
I did not do any hard work. I did not call anyone to ask for discounts. It was just book the car first and then some days later get an email and money back. The pick up time was still around late August in the morning, the same city, same level seven seat car. Our plan did not change at all. Only the price went down. For a parent traveling with children this kind of no effort saving feels very special.
Around that time I opened my old booking again and compared the first price with the new one. I checked the old order number and the new one and felt very sure about it. I always thought saving money meant I had to check prices every day and compare many websites. Here they watched the price for me. I just clicked that service on a normal evening and on a random morning I suddenly had more than thirty euro to spend on my kids.
When the Tokyo trip got closer I opened the new booking again. The pick up place was still the same Tokyo location. The time was still around eleven in the morning and the seven seat car was waiting for us. In my mind I only had two things left to worry about. How to set up the child seat and where to eat lunch after picking up the car. The money part was already quietly taken care of by that small price drop surprise.
AXA Full CoverageThe moment I got the message that my claim was approved I finally let out a real long breath. Before that I kept thinking that if I had to pay all the car damage by myself this Japan trip would become the most expensive lesson of my life. I booked the car on QEEQ and I was traveling alone in Tokyo. I picked up the car around April 19 in the morning at a CRQ CarRent branch in Tokyo. They gave me a Toyota Prius with automatic gear. For someone like me who is not used to right hand drive I was already a bit nervous. The first few days were fine. I even started to think my driving was actually not bad. Then two days before return so around April 23 I made a small mistake. I was at a road I did not really know and just followed the GPS. In my head I kept saying do not mess up. The car in front slowed down a little. I panicked for a second. The hit was not super strong but the side of the car still got a clear scratch. In that moment I was just blank and I could only blame myself again and again in my head. When the staff checked the car they looked calm but my mind was already counting money and I was thinking this is bad this will cost a lot. I signed some papers while they wrote down the damage. The more I watched the more nervous I felt. I kept thinking about the AXA Full Coverage I bought and if it would really help. I remember when I booked the car I saw this service. It said it covered damage theft glass tires and even parts that normal shop insurance did not cover. It also said it could pay for things like road assistance personal accident lost items and delayed pick up and the limit was up to fifty thousand US dollars. At that time I chose it with a simple thought that some extra cover is better than none. When the accident happened I realized this choice might save me. The days after that were full of emails and documents. From what I could feel they asked me to give proof of the card charge and not just the small POS slip. They also said the rental company had some contract and accident report for me. The rental counter staff gave me some papers including the rental contract an accident report and a hand written receipt. On the receipt they added a line saying it was for car damage and loss of use and they told me the detailed repair bill would need more time maybe two weeks. I felt pretty stressed in that moment. I am just a solo traveler who looks like a student and suddenly I had to handle all these papers. My head was full of questions. So I just checked my emails again and again and tried to make sure every page was correct. The customer service team kept reminding me what I needed to send. I just followed and prepared everything. I sent my bank charge record and all the receipts that I had from the rental company. In my heart I kept saying please let this claim work because my budget for the next few months would be in real trouble if it did not. For a while I thought they would still ask for the full repair invoice and some extra fee invoice. I prepared myself for a long wait. Then not long after that they contacted me and said the insurance company had already approved the claim. When I saw that email I was sitting in a cafe and I just sat there and smiled for a long time. I thought about the whole process from the accident to collecting every document to the final confirmation. I was under pressure the whole time. I was worried about those Japanese papers that I could not really read and I was also scared that they might say this problem was not covered. This time AXA Full Coverage really helped me a lot. The car damage and the related costs were covered by the claim so I did not have to pay a big amount myself. I suddenly felt so much lighter. Now when I look back if I had tried to save money and did not buy this service I might be too scared to rent a car alone in another country again. This experience was a bit scary but the result was lucky for me. It taught me that this kind of extra protection is much more important than I thought when something really goes wrong.
AXA Full CoverageWhen the insurance company finally said they would pay me in USD, I was sitting in my living room and looking at photos of Tokyo on my phone. At that moment I felt this whole thing was finally going to end. I booked my car in Tokyo through QEEQ. I remember I picked up the car around noon on April 1. The car was a Toyota Prius from IX Rental with automatic gear. For someone who travels for business a lot like me, it was very easy to use. I returned the car around noon on April 7. The trip itself went quite smooth. One night when I drove back to the hotel, I made a mistake in the parking lot. I turned a bit tight and the car hit a pillar. The back door and part of the body got a clear scratch. I was really shocked and my first thought was that I might need to pay a lot of money. The staff at the counter checked the car. They were not angry but they kept telling me the repair might be expensive and I needed to wait for the final amount. In my head I only had one thought. I felt so lucky that I bought AXA Full Coverage when I made the booking. If not, this money would really hurt my wallet. Later they gave me a rough range of the repair cost. Just hearing the number already made me a bit numb. After I flew back to Singapore, I still felt worried for a few days. I was afraid the claim would be very slow or there would be many problems. Some time later the service team contacted me and told me the claim was already reported so I could relax a bit. After that they started to ask about my bank account. First they asked if my account could receive international transfer. I said yes. Then I told them I wanted to receive the money in USD because many of my travel costs are in USD and it is easier for me to use. I did feel a bit unsure when I changed my mind on the currency because I was afraid this might slow the process, but they still helped to check with the insurance side. I gave a new bank account that is used mainly for USD. When they told me the claim was confirmed by the insurance company, I finally felt calm. As a business traveler I care a lot about time and trouble. This accident was like a reminder that I should always be more careful when I drive. Even so things can still happen. During this whole thing there were some steps where we had to confirm the currency and the account details again and again. For me the most important part is that my loss was covered. I did not need to argue with the rental staff at the counter or worry about a huge charge on my credit card. AXA Full Coverage really worked for me on this Tokyo trip and it stopped this small accident from turning into a very bad memory.
